TELL BRCGS

TELL BRCGS is an easy way for you to contact us if you have a compliment or a complaint, or witness any wrongdoing in a BRCGS certificated site.

  Tell BRCGS  

How does it work?

A range of sanctions are available to us, and appropriate action can be taken against the site, the certification body or the auditor as necessary.

Why are we offering this service?

A range of sanctions are available to us, and appropriate action can be taken against the site, the certification body or the auditor as necessary.

  • Open a confidential communication channel between individuals who work in the retail supply chain and BRCGS.
  • Allow and encourage them to inform us if they should experience wrongdoing at a BRCGS certificated site.
  • Ensure that audits are consistent and of a high standard across the globe. We want to have the opportunity to investigate any site that does not appear to merit BRCGS certification or the grade it has received, and this service gives our Compliance department the ability to track an incident from report to closure as we investigate and resolve any concerns raised.