Privacy Notice

BRC Trading Ltd, trading as BRCGS is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the BRCGS website and governs data collection and usage. By using the BRCGS website, you consent to the data practices described in this statement.

Collection of your Personal Information

BRCGS collects personally identifiable information, such as your email address, name, home or work address or telephone number. BRCGS also collects anonymous demographic information, which is not unique to you, such as your postcode/zipcode, age, gender, preferences, interests and favourites.

There is also information about your computer hardware and software that is automatically collected by BRCGS. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by BRCGS for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the BRCGS website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through BRCGS public message boards, this information may be collected and used by others. Note: BRCGS does not read any of your private online communications. BRCGS encourages you to review the privacy statements of websites you choose to link to from BRCGS so that you can understand how those websites collect, use and share your information. BRCGS is not responsible for the privacy statements or other content on websites outside of the BRCGS family of websites.

Use of your Personal Information

BRCGS collects and uses your personal information to operate the BRCGS website and deliver the services you have requested. BRCGS also uses your personally identifiable information to inform you of other products or services available from BRCGS and its affiliates. BRCGS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. BRCGS does not sell, rent or lease its customer lists to third parties. BRCGS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) is not transferred to the third party. In addition, BRCGS may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to BRCGS, and they are required to maintain the confidentiality of your information. BRCGS does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

BRCGS keeps track of the websites and pages our customers visit within BRCGS, in order to determine what BRCGS services are the most popular. This data is used to deliver customised content and advertising within BRCGS to customers whose behaviour indicates that they are interested in a particular subject area.

BRCGS websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on BRCGS or the site; (b) protect and defend the rights or property of BRCGS; and, (c) act under exigent circumstances to protect the personal safety of users of BRCGS, or the public.

Security of your Personal Information

BRCGS secures your personal information from unauthorised access, use or disclosure. BRCGS secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Your right to Opt-Out / Unsubscribing

We never use or share the Personal Data provided to us online in ways unrelated to those described above without also providing you with an opportunity to unsubscribe / opt-out or otherwise prohibit such unrelated use.

You can exercise your right to unsubscribe from contact by emailing BRCGS at enquiries@brcgs.com. You should clearly state your name and the name of this Site on all communications. Please note that while we endeavour to respond to such requests promptly, it can take some time for your opt-out request to be implemented and for future direct marketing communications (if chosen) to cease; we apologise if you receive emails that have already been scheduled for dispatch while your request is being processed. As noted below, you may also choose to exercise other rights you may have under applicable law – such as the right to access, correct or delete your Personal Data.

Your rights to access, correction and objection

You have the right to request access to the Personal Data we hold about you at any time by emailing data.protection@lgcgroup.com and stating your name and the name of this Site. We will take reasonable efforts to provide you with a summary of any Personal Data collected by us. Depending on the nature of your request, this may take up a month for us to deal with, from when we have completed the required verification of your identity and the scope of your request.

While we always endeavour to take reasonable steps to ensure your Personal Data is kept up-to-date and accurate, you have the right to request correction of any Personal Data that is incorrect. You can contact us at enquiries@brcgs.com or data.protection@lgcgroup.com to request this. Please state your name and the name of this Site along with specific details of the information you would like us to correct or update in your correspondence.

You further have the right object to our use of your Personal Data in certain circumstances and to request that your Personal Data is forgotten. Please send an email to data.protection@lgcgroup.com stating your name, name of this Site and clearly state your request for the deletion of your Personal Data. Such a request may prevent us from informing you about important Product and Service Information.

Changes to this Statement

BRCGS will occasionally update this Statement of Privacy to reflect company and customer feedback. BRCGS encourages you to periodically review this Statement to be informed of how BRCGS is protecting your information.

Contact Information

BRCGS welcomes your comments regarding this Statement of Privacy. If you believe that BRCGS has not adhered to this Statement, please contact BRCGS at enquiries@brcgs.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Should you have questions or concerns about our compliance with this Privacy Notice, or wish to find out how your personal information is handled by LGC, please send us an email at data.protection@lgcgroup.com.