Food Safety Culture Excellence

While we adjust to the ‘new normal’ and focus on business restart, consumer and customer confidence remains non-negotiable. Food safety is not just a technical problem, it also has a major behavioural component, as the culture of an organisation reflects what employees really think, how they feel, and ultimately how they act. It is therefore an essential component of effective food safety management.

Supporting Compliance

  • Culture requirements are included in our Standards, position now adopted by GFSI. The lack of a culture plan is the main non-conformity found in sites and a growing number of companies are also taking a greater interest in cultural performance as they seek additional assurance from their suppliers. 


Regulatory Compliance

  • A recent revision to HACCP and the Codex Alimentarius states that food manufacturers must “Build a positive food safety culture by demonstrating their commitment to providing safe and suitable food and encouraging appropriate food safety practices;” This revision introduces the food safety culture concept as a general principle to increase awareness and improve the behavior of employees in establishments.
  • The European Commission recently announced its intention to include food safety culture as a general principle into  Regulation (EC) No 852/2004. Recognising the important role that culture plays in effective food safety management, the new requirements will align regulation with the evolving expectations of consumers and trade partners and drives businesses to commit to culture improvements. The revised regulation is expected to be adopted within the next few months. 
  • The US Food and Drug Administration (FDA) has introduced Food safety Culture requirements to influence the beliefs, attitudes, and, most importantly, the behaviours of people and the actions of organizations. 
  • State regulators in Australia / NZ have also introduced food safety culture requirements in the Dairy sector. 


The unprecedented circumstances caused by the pandemic are presenting new risks and challenges. Food production, distribution and retail services are facing radical shifts in demand that are placing them under significant strain, while they operate in more restrictive working environments and potential labour shortages. These operational challenges can lead to increased compliance risks across many areas of operations including health & safety, environment, and food safety.

Company culture is complicated, but measuring it and understanding it doesn't have to be. BRCGS has partnered with Taylor Shannon International (TSI), an industry leader in the field of food safety, management, education and organisational culture, to develop BRCGS Food Safety Culture Excellence (FSCE). It is an assessment tool that enables you to capture cultural data and use it to improve. The assessment is available in 51 languages and applicable to any business, not just BRCGS certified sites.

“One Score, Four Categories, 20 Dimensions”

The BRCGS Food Safety Culture Excellence assessment is based on the following structure:

It follows 4 simple steps; Preparation, Assessment, Reporting, and Assessment. For more information, you can view a wide range of supporting information including sample reports, an action plan template, implementation manual, product brochure, videos, and a webinar.

If you have any questions, or want to discuss the tool in more detail, contact our team who will be able to provide advice and guidance at contactus@brcgs.com

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