Certification Integrity

Integrity is the bedrock of BRCGS certification. It is fundamental in delivering results that Brand Owners can trust. As supply chains globalise more and more, integrity is key to ensuring BRCGS certification continues to play a vital role in consumer protection.

We do this by using an integrity program comprised of five layers: 

  • Tell BRCGS - a global confidential system for reporting audit issues

  • Horizon - a digital analytical tool for site benchmarking and managing performance

  • Certification integrity audits - a global team of 23 people auditing the auditors

  • Delivery Partner performance - across 5 KPIs that gives customer choice by grade

  • Auditor compliance - based on qualifications, training, experience, and exams


Download this Infographic

BRCGS is the leading global brand protection organisation, because we implement rigorous practices that aim to make sure an audit is carried out in exactly the same way, regardless of the product, country of production, certification body or auditor. This ensures the integrity and consistency of the BRCGS certification scheme, no matter where in the world your supplier is located. 

BRCGS pioneered its Compliance Programme sixteen years ago. In this time the programme has developed significantly therefore to align with our values and to better reflect the hard work that the team does, the Compliance Programme has evolved into Certification Integrity. In addition, this will futureproof this vital area of the business to ensure it continues to add value and provide confidence in BRCGS certification in line with industry needs.

A study, based on data provided by the Dutch Food Safety Regulator (NVWA), has shown that the compliance programme is a significant factor in the improved performance of sites operating to a BRCGS certification programme.

Download the Report